Privacy Policy

MoreTravel, a brand of Transvip, Lda. (NIF 513424083, registered office at Estrada Municipal 526, Nº 97 V, Sítio da Tapada, Maritenda, 8125-022 Quarteira, Portugal), registered travel agency RNAVT Nº 5217, is the data controller and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We may collect information about you in various ways:

Personal Data: When you request a quote or book our services, we collect personally identifiable information such as your name, email address, phone number, and travel details.

Technical Data: Our hosting provider keeps standard server logs (IP address, date and time, page requested, browser type) for security and to keep the website running. We do not use analytics or tracking tools.

Cookies: Our website does not use cookies. See our Cookie Policy.

We use the information we collect to:

• Process and manage your bookings and quote requests
• Communicate with you about your reservations and inquiries
• Send you promotional materials (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

We may share your information with:

• Service providers who assist in our operations (payment processors, email services)
• Partners necessary to fulfill your booking (hotels, tour operators, golf courses)
• Legal authorities when required by law
• Business partners with your explicit consent

We do not sell your personal information to third parties.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, booking records are kept for 7 years for tax and legal purposes.

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at info@moretravel.pt.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Our website does not use cookies, analytics or advertising trackers, and stores nothing in your browser. Details are in our Cookie Policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

If you have questions about this Privacy Policy, please contact us:

MoreTravel

Vilamoura, Algarve, Portugal

RNAVT Nº 5217

Email: info@moretravel.pt

Phone: (+351) 965 131 657 (call to a Portuguese mobile network)

For disputes, you may contact the Alternative Dispute Resolution Body:

CIMAAL - Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve

More information at www.consumidor.pt